Shipping Policy | Vape Shop Australia
At Vape Shop Australia, we aim to provide fast, reliable, and discreet delivery for all your vaping supplies across Australia.
1. Order Processing & Dispatch
- Same-Day Dispatch: Orders placed before 2:00 PM AEST (Monday to Friday) are processed and dispatched on the same business day.
- Tracking Included: Once your parcel is shipped, you will receive a confirmation email with a live tracking number to monitor your delivery status in real-time.
2. Shipping Rates & Options
- Standard Shipping ($9.95): Estimated delivery within 3 to 7 business days depending on your location.
- Express Courier ($14.95): Fast-track delivery within 1 to 3 business days for major metropolitan areas.
- Free Standard Shipping: Enjoy complimentary standard delivery on all orders over $100.
3. Discreet Packaging
We value your privacy. All orders are packed in plain, unbranded boxes or mailer bags with no mention of “vapes” or product details on the outer packaging.
4. Age Verification & Delivery Requirements
In compliance with Australian legislation, all shipments containing e-cigarettes, disposable vape pens, vape kits, and e-liquids require adult signature upon delivery. You may be asked to present a valid photo ID to confirm age eligibility (18+) before receiving your package.